TERMS & CONDITIONS

Registration

By using any aspect of this website process you agree to be bound by the terms and conditions below.

Terms and Conditions

Before you begin to use the services on this website we need to outline to you for you to read and understand, the terms and conditions of your use.

The Terms and Conditions (as published on the website) together with any additional terms, conditions, notices and disclaimers published on the website and any documents available for download on the website (Terms and Conditions) regulate your use of this website.

Through your use of this website, you acknowledge and agree that the Terms and Conditions constitute the rules and conditions of access to, use of and supply of information from the website.

Please take time to review this document. If you use or continue to use the website and/or services provided by Wall Repair you acknowledge and agree that you accept to abide by and be bound by the Terms and Conditions and any changes made by Wall Repair or any authorised officer, agent, employee or contractor of Wall Repair to the Terms and Conditions from time to time.

All terms and conditions that govern your use of the website (including disclaimers) may be amended by Wall Repair from time to time by posting those amendments on the website without any notice to you. Those amendments apply to your next usage of the website. You are responsible for ensuring that you regularly review the website and these Terms and Conditions. Your continued use of the website after any such changes are made will be deemed to constitute your acceptance of those changes.

If you object to any of the Terms and Conditions or any subsequent changes to them, or become dissatisfied with your use of the Wall Repair service in any way, your only remedy is to immediately stop using the services of Wall Repair and the website.

A link to this Terms and Conditions Agreement is published on every page of the website.

www.wall-repair.com.au & other Partner websites

The www.wall-repair.com.au website is owned and operated by Complain Away Pty Ltd (ACN 630,980,317) in partnership with certain other companies and advertisers.

Wall Repair own-operate and through partnerships, manage other websites hosted on domain names other than www.wall-repair.com.au. By completing the user registration process on any site owned and operated by Wall Repair you agree to be bound by these terms and conditions.

A link to this Terms and Conditions Agreement will be published on the user registration forms on all websites owned and operated by Wall Repair (website).

From time to time the website or third party advertisers will generate automated emails to registered users, or website users will send emails and messages to one another through the website. Emails sent by the website or through the website are considered a part of the Wall Repair website.

Should you no longer wish to receive our emails, you may click on the unsubscribe link located in each email received, and/or you may contact us at 1800 934 184.

If hyperlinks and other redirection tools taking the user to other websites operated by third parties appear on the website, you acknowledge that these websites (Outside Sites) are not controlled by Wall Repair and do not form part the Wall Repair website and agree that you will not hold Wall Repair liable or in any way accountable for anything that occurs on Outside Sites

Applicable Law

The Terms and Conditions and all other specific and additional terms which govern your use or membership of and access to the website will be governed by the laws of New South Wales, Australia.

General Information Only

The information, opinions and other similar statements and content published on the website are provided for information purposes only and are not intended as, nor do they constitute legal, financial, taxation, technical or expert advice or to be in any way relied upon by you without undertaking your own independent verification. Information provided on the website has been derived from sources believed to be accurate at the time of compilation and no warranty or representation is made as to the accuracy or authenticity of the content of the website.

Wall Repair and its directors, agents or employees do not accept and are by these Terms and Conditions released by you of any liability to you arising (whether directly or indirectly) out of the information provided on the website or anyone else through the website or any errors in, or omissions from information on the website.

Wall Repair does not make any representation or warranty that any user is reputable, or will act in good faith, or according to their terms of engagement; any information on the website will be complete, reliable or accurate; or your access to the website will be secure, available or uninterrupted.

Wall Repair disclaims and will not be liable for loss arising out of (whether directly or indirectly) and action or decision by you in reliance on the information on or provided to you through the website or provided by any business you engage on the website, nor any interruption, delay or impairment in the functioning, operation or availability of the website, exposure to or transmission of any computer virus, internet access difficulties in connection with the website, or malfunction in equipment or software.

You should seek legal or other professional advice before acting or relying on the information set out on or provided to you through the website or provided by any business you engage on the website.

Information on the website is for general information only.

As a user of the website, you should make your own inquiries and obtain independent advice based on your specific circumstances prior to making any decisions.

Your Conduct

As a condition of your use of the website or any service provided by Wall Repair, you warrant to Wall Repair that you will not use the website of any Wall Repair service for any purpose that is prohibited by the Terms and Conditions or that is illegal or unlawful. You agree to abide by all applicable laws and regulations.

Wall Repair has no obligation to monitor your or anyone else’s use of the website. However, Wall Repair reserves the right at all times to monitor, retain and disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request.

User Indemnity

As a user of the website, you indemnify Wall Repair for any loss or damage or costs arising (whether directly or indirectly) out of any breach of the Terms and Conditions or any other legal obligation by you or your use of or conduct on the website.

Limitation of Liability

Wall Repair excludes all conditions and warranties that may be implied by law.

As a user of the website, you expressly agree and acknowledge that in no circumstances will Wall Repair be liable to you for any indirect, incidental, special and/or consequential losses or damages or loss of profits of any nature arising (including but not limited to any act or omission by Wall Repair) which result from:

- the use or access to or any inability to use or access the website or any material on the website;

- unauthorised access to your user account, or internet transmissions or data; or

- statements or conduct of any third party on the website.

Excluding liability for negligence the maximum liability of Wall Repair is equivalent to the total of any amounts you have paid to Wall Repair in respect of goods or services supplied to you by Wall Repair or $500, whichever is less.

Disclaimer

By using the website you agree to abide by and acknowledge the following disclaimer.

Wall Repair are not involved in the actual transaction between business users and customers who contract their services after first being introduced via the website.

We have no control over the quality, safety or legality of the items or content posted on the website by any user, the truth or accuracy of any posting, the ability of businesses to provider services or the ability of customers to buy services. We cannot censure and do not guarantee that a customer or business user will actual complete a transaction or act lawfully in using the website.

Wall Repair cannot and does not confirm each business user’s purported identity.

In the event that you have a dispute with one or more users of the website, you release Wall Repair (and our directors, agents, contractors, affiliates, parents, subsidiaries, and employees from claims, demands and damages of every kind and nature arising (whether directly or indirectly) out of such dispute.

Wall Repair sends emails and notices regarding the status of your matters and your user account. Our emails and notices do not represent any guarantee or endorsement of your transactions. You are responsible for completing all transactions in which you participate (including monitoring the status of, and complying with all relevant legal and other obligations). We do not control, endorse or approve the services provided by the users of the website.

You acknowledge and release Wall Repair in the event that you deal with underage persons or people acting under false pretense.

Warranty

You agree to accept the sole responsibility for the legality of your actions used the laws which apply to you. You agree that Wall Repair have no responsibility for the legality of the actions of users of the website or Wall Repair services.

No Agency

You and Wall Repair are independent contractors and no agency, partnership, joint venture, employee-employer or franchisee-franchisor relationship is created or intended by this Terms and Conditions agreement or your use of the website or Wall Repair services.

User Information

As a user of the website you must provide Wall Repair with complete, up to date and accurate information as requested and it is your responsibility to inform Wall Repair of any changes to that information. All personal information you provide to Wall Repair as a user will be treated in accordance with the Personal Information & Privacy Policy shown below.

Wall Repair reserve the right to modify or delete any general information you submit to the website in order to enhance the services we provide to you and other Wall Repair users.

Username & Password

To become a member of Wall Repair, you will nominate a username and password. Your username must be a valid email address.

You are entirely responsible for all activities that occur under your username and password. You must ensure these remain confidential at all times.

You must notify Wall Repair immediately by contacting us on 1800 934 184 if you become aware of any unauthorised use of your username and password.

Each username and password must be used by a single individual and is not transferrable.

Breaching Our Terms and Conditions

Without limiting other remedies available to Wall Repair at law, in equity or under this Terms and Conditions, we may, in our sole discretion, immediately issue a warning, temporarily suspend or terminate your membership and refuse to provide services to you if:

- you breach these Terms and Conditions or Personal Information & Privacy policy;

- we are unable to verify or authenticate any information you provide to us; or

- we believe your actions may cause legal liability to you, Wall Repair users or Wall Repair.

Termination of User’s Account with Wall Repair

Wall Repair may at its discretion terminate your use or, or access to, the website at any time. If this happens we may notify you by email. If your use of the website is terminated:

- you are no longer authorised to access the website or use any other Wall Repair services with the email address you used to register with the site or any other email address you possess;

- you will continue to be subject to and bound by all restrictions imposed on you by the Terms and Conditions; and

- all licences granted by you and all disclaimers by Wall Repair and limitations of Wall Repair's liability set out in the Terms and Conditions or elsewhere on the website will survive.

Customer Support & Complaints Policy

Wall Repair reserves the right not to respond to questions or complaints made by individuals who, in the opinion of Wall Repair, are not current users of the website, or have been suspended from using the website.

Dispute Resolution Policy

Wall Repair will use reasonable endeavours to mediate any dispute concerning the use by parties of the website.

Disputes in relation to the actual services carried out by a business or any other issue will be referred, where appropriate, to external dispute resolution services or authorities.

Updates to the Website

Wall Repair may from time to time and at any time change or discontinue any feature of the website including content, hours or availability and equipment required for access.

Arbitration

Any controversy or claim arising out of or in connection with these Terms and Conditions may at our discretion be settled by binding arbitration through a commercial dispute resolution centre selected by us. You agree to be bound by the ruling arbitrator. The costs of the dispute are borne by the originator of the dispute.

Third Party Links & Advertising

Wall Repair may provide your user credentials to third parties, partner sites or display advertisements, which may or may not contain hyperlinks or buttons which take you to websites operated by third parties. Wall Repair does not endorse or recommend its advertisers, their products or services, or the information, products or services of any website linked to the website.

If you contact a third party through the website, including via email, Wall Repair accepts no responsibility for any actions taken by that third party in connection with you as the user.

Notices

Except as explicitly stated otherwise, any notices shall be given by facsimile to Wall Repair on the following number +612 8088 1167

Contacting Us

Wall Repair Head Office is located at 903/50 Clarence St, Sydney, NSW 2000, Australia. If you require further information regarding our Privacy Policy, please contact us by phone on +61 1800 934 184.